Trayly support
Need help with Trayly?
For app support, billing questions, account requests, or anything that does not work as expected, email us and we will help from there.
Contact
One support address.
We currently handle Trayly support by email in English and German.
We can help with
- Account access and login issues
- Subscription, billing, and restore-purchase questions
- Apple Health sync and permission troubleshooting
- Restaurant menu, nutrition, or meal logging corrections
- Account deletion, privacy, and data access requests
Include if relevant
- The email address on your Trayly account, if you have one
- Your iPhone model, iOS version, and Trayly app version
- A short description of what happened and what you expected
- Screenshots or screen recordings if they make the issue clearer